At ModernMD, a video visit is an online urgent care visit with a Provider for a minor illness or injury, accessed from the ModernMD website on your phone, tablet or computer.

Video visits are a convenient alternative to stopping by a ModernMD center for many common conditions. Conditions we treat via video visit include:

• Upper respiratory symptoms such as cough & shortness of breath
• Sinus pain
• Pink eye
• Sore throat
• Stomach pain
• Fevers
• Nausea
• Vomiting
• Allergies
• Asthma
• Heartburn
• Cold sores
• Rashes
• Bug bites

If you are experiencing a medical emergency such as chest pain, seizure, severe difficulty breathing or sudden blindness, please go directly to the emergency room. Outside of emergencies, some everyday illnesses and injuries are best treated by a Provider in person, such as conditions that require lab testing or an X-ray or hands on intervention (like stitches).

Yes, a prescription can be given via video visit, if your ModernMD Provider determines you need one. Your prescriptions can then be delivered to your door by Medly Pharmacy!

Our partner, Medly pharmacy, will deliver your prescriptions straight to your home. After your visit, Medly will contact you to arrange for a delivery time that works for you.

Yes! Adults & kids can use video visits to be diagnosed and treated by a ModernMD Provider. If the video visit is for a minor, please be sure to join the video call with them.

To schedule a video visit, simply click on the “schedule my video visit” or “Launch my video visit now!” buttons on this page. You will be taken to a registration screen, where you choose a time for your visit and enter your information to book. You will receive an email and text message confirming your appointment.

Access your video visit by either clicking the booking link in your texts or email, or by visiting ModernMDuc.com and clicking the “launch my video visit” button on the top right of our homepage.

When you launch your video visit, you will see a ModernMD Provider on your screen and they will see you! Much like a typical healthcare visit, your ModernMD provider will first ask you to share some basic information, describe your symptoms & details on medications you may be taking. Your provider will discuss your symptoms with you & recommend next steps, writing a prescription for you if applicable.

Other than yourself (or your child) all you’ll need to bring to your video visit is a list of medications you are taking and contact information for your primary care provider, if you’d like your visit summary shared with them

Yes! ModernMD accepts most insurance, including Medicaid & Medicare for video visits. If you’d like to make sure your insurance covers video visits, please call us at (646) 604-8110

Our self-pay video visit fee is $75, which can be covered with the card you place on file during registration

We understand that its tough to be right on time, all the time. ModernMD Providers will guarantee you a five minute grace period and will wait up to ten if they do not have other patients waiting in our virtual waiting room. You will not be billed for your first missed visit, so feel free to reschedule.