ModernMD
Care You Can Count On
Now from the comfort of your home!
+ free prescription delivery, dropped to your door by Medly Pharmacy
ModernMD now offers the same high-quality healthcare you can count on, from the comfort of your couch!
Weekday Hours:
8:00am – 8:00pm
Weekend Hours:
8:30am – 6:30pm
Need assistance?
Give our video visit experts a ring
(646) 604-8110
Anywhere Access
Access your video visit using your cell phone, tablet or computer
One on One Care
Connect with your ModernMD provider by video for a totally private, personalized visit
Insurance Accepted
We accept most insurances, (including Medicaid & Medicare) for video visits! No insurance? No problem – a self – pay video visit with ModernMD is $75!
Prescriptions made easy
Skip the trip to the pharmacy after your video visit – have your prescriptions delivered to your door by
Medly Pharmacy!
COVID-19 Testing Update
All ModernMD centers now offer Diagnostic COVID-19 e-swab testing for suspected, active COVID-19 infection and IgG antibody testing to evaluate for potential COVID-19 immunity.
COVID-19 oriented testing may only be performed in person at a ModernMD location, as specimens must be collected.
If you choose a video visit to evaluate COVID-19-like symptoms while quarantining, your Provider may refer you to a ModernMD center for a diagnostic e-swab, at no additional cost to you.
If you are interested in IgG testing, please visit your local ModernMD, no appointment necessary!
Video Visit FAQ
What is a video visit?
At ModernMD, a video visit is an online urgent care visit with a Provider for a minor illness or injury, accessed from the ModernMD website on your phone, tablet or computer.
Who will treat me during my video visit?
All providers that see our patients via video visit are part of the core ModernMD provider team that treats our patients in our centers.
What conditions can be treated via video visit?
Video visits are a convenient alternative to stopping by a ModernMD center for many common conditions. Conditions we treat via video visit include:
- Upper respiratory symptoms such as cough & shortness of breath
- Sinus pain
- Pink eye
- Sore throat
- Stomach pain
- Fevers
- Nausea
- Vomiting
- Allergies
- Asthma
- Heartburn
- Cold sores
- Rashes
- Bug bites
Can my kids be seen via video visit?
Yes! Adults & kids 6 months and older can use video visits to be diagnosed and treated by a ModernMD Provider. If the video visit is for a minor, please be sure to join the video call with them.
Can I use insurance for my video visit?
Yes! ModernMD accepts most insurance, including Medicaid & Medicare for video visits. If you’d like to make sure your insurance covers video visits, please call us at (646) 604-8110
How much is a video visit if I pay out of pocket?
Our self-pay video visit fee is $75, which can be covered with the card you place on file during registration
Can medication be prescribed during my video visit?
Yes, a prescription can be given via video visit, if your ModernMD Provider determines you need one. Your prescriptions can then be delivered to your door by Medly Pharmacy!
How do I get my prescriptions?
Our partner, Medly pharmacy, will deliver your prescriptions straight to your home. After your visit, Medly will contact you to arrange for a delivery time that works for you. If you would prefer to visit your usual pharmacy in person, please let us know during your visit.
How do I schedule a video visit?
To schedule a video visit, simply click on the “schedule my video visit” or “Launch my video visit now!” buttons on this page. You will be taken to a registration screen, where you choose a time for your visit and enter your information to book. You will receive an email and text message confirming your appointment.
How do I access my video visit?
Once you complete your booking, you will receive a confirmation message to the mobile phone number and email address you entered during registration. You can complete your paperwork, enter insurance and payment information, and access your video visit by clicking on the link included in that confirmation message. If you do NOT receive a confirmation message, please call us at (646) 604-8110.
How do I know my video visit is secure and private?
All video visit interfacing is encrypted on both web and mobile devices, so your video visit will be completely secure and private no matter how you choose to access your video call (web or mobile browser). Your video visit is secure even when being used in an open public hotspot.
What type of equipment do I need to access my video visit on my computer?
To access your video visit from your desktop or laptop, please be sure use the most current version of one of the following supported browsers:
Google Chrome
Firefox
Safari
Opera
Electron
What type of equipment do I need to access my video visit on my phone or tablet?
To access your video visit via cell phone or tablet, please use the most current version of one of the following browsers, depending on your phone type:
For Apple:
Safari for iOS
For Android:
Google Chrome for Android or
Firefox for Android
What happens if I have bad service or connectivity when it’s time for my call?
If your cell service or internet connection is poor you will receive one of the following error
notifications:
- We could not connect you to the video call
- Failed to connect
- Your connection is bad, attempting to recover
- If you are unable to:
- Find an area with stronger connection
- Use an alternative device (such as another cell phone in your home) we will attempt to connect you by providing a link to an alternative video tool
What if I’m late to my video visit?
We understand that its tough to be right on time, all the time. ModernMD Providers will guarantee you a five minute grace period and will wait up to ten if they do not have other patients waiting in our virtual waiting room. You will not be billed for your first missed visit, so feel free to reschedule.
