Hate To Wait?
Meet ModernMD’s Virtual Waitlist

Long lines are lame so we’ve left them behind!
Here’s how our virtual waitlist works:

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1. Jump on your local ModernMD’s waitlist

Register for your spot in line in
one of two ways:

• Scan our storefront QR codes OR

• Text JOIN to your center of choice!

Please see text to join phone numbers for each ModernMD location below!

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2. Wait wherever
you want!

No need to stop by or stand in line – you’ll receive an alert text
when it’s your turn!

View your updated spot in line via the link in your confirmation text.

To limit delays, please plan to be nearby when you’re 5th in line

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3. Come in and
see us!

When you receive your alert text, it’s time to make your way over to ModernMD!

Just ring our bell and share
your name to enter.

To save your spot, just text JOIN to your center of choice

Bed – Stuy – (844) 471-2710

Bushwick – (833) 204-0196

City Line – (833) 204-0215

Crown Heights – (833) 212-5505

Flatbush – (833) 203-9306

S.E. Williamsburg – (833) 200-0782

Woodhaven – (833) 202-2127

Please don’t stand in line!
No matter your medical need, we ask
that you register for our virtual waitlist
before visiting!

*For the well-being of those who need us most, Ill, injured, elderly & disabled patients will be prioritized
over our symptom-free COVID testing patients

Real reasons to
Love our
Virtual Waitlist!

"They have a great online signup system you can use on your phone so you don’t have to wait in line outside. The team was efficient, professional and polite. Definitely recommend for a quick COVID test!”

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"Great service: They manage COVID testing via QR code, meaning you can go about your day. Staff was very friendly and results ready in 15 minutes!"

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"They have a text system where they put you on a waitlist and then text you when you can come in. This really works because then you’re not just waiting in line for hours to get tested for COVID.

When I went into the office after they texted me that it was my turn, there was only like two other people in there, so you don’t have to worry about it being crowded when you get their either! Facility is very clean and everyone was friendly and professional."

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"I want to thank every person in this place for making my journey easier. With symptoms severe, you kept me calm and helped me. The doctor is so smart and the staff is just so kind, and I feel they kind of saved my life.

Their virtual waiting room is so good and so smart. I love you guys! God bless you all! You’re heroes."

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"I really enjoyed the digital waitlist. I was able to queue from my bed, then enjoy breakfast and a walk with the dog. I got to the area when I was 14th in line and did a bit of shopping. From the time I received my text to come in, to the time I finished my appointment was 40 mins. I had both the rapid test and antibody test done. Everyone was very pleasant and my nurse was great!"

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"You sign up in the morning and they text you later in the day when it’s time to come back. Super easy and smooth."

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"Such a great location. They initiated a digital line so we no longer needed to wait outside in line to get a COVID test or see a doc. Went home and checked the digital line until it was time. Always super polite staff. 100% recommend."

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"I was surprised by how fast we were called. I had number 34 and my husband had 57. They were nice enough to call us together to be tested."

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"Absolutely loved it. I am not a big person on got to the Doctors mainly because of being there for hours at a time. Here though I’ve had such a great experience, it was so fast. The logging in to get put on the waiting list is amazing. I stayed at home until I was 5th in line. They sent me a text to let me know that my number was coming up. Let’s you complete other errands you may have without having to stay inside a clinic for 4 hours before being seen. You guys are awesome. "

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Virtual Waitlist FAQ

ui accordion buttonui accordion buttonui accordion buttonui accordion buttonWhen can I register for ModernMD’s virtual waitlist?

We recommend that you plan to text the virtual waitlist number belonging to the center you’d like to visit within the first operating hour of the day (we open at 8:00am on weekdays & 8:30am on weekends) to ensure a spot is available.

ui accordion buttonui accordion buttonui accordion buttonui accordion buttonDo I have to be at a ModernMD location in person to register for the virtual waitlist?

Absolutely not! In fact, we encourage you to register for our virtual waitlist from the comfort of home or as you go about your daily activities using your preferred location’s virtual waitlist number for your convenience, as you will receive an alert when it’s time to come see us.

However, if you happen to be passing by, you are welcome to register for our virtual waitlist by scanning the QR codes posted on our storefronts.

ui accordion buttonui accordion buttonui accordion buttonui accordion buttonI plan to register for the virtual waitlist. Should I wait in line at ModernMD anyways?

NO! The goal of ModernMD’s virtual waitlist is to spare our patient’s the hassle and discomfort of waiting for their visit, especially during the winter months. As such, PLEASE DO NOT line up at your local ModernMD in the early hours of the day.

Instead, please plan to text your preferred center’s virtual waitlist within one hour of our opening (8:00am on weekdays, 8:30am on weekends) when you’d like to visit.

ui accordion buttonui accordion buttonui accordion buttonui accordion buttonI plan to visit ModernMD with one or more additional people who are also seeking care. Do we have to register for the virtual waitlist separately?

YES! As our virtual waitlists and are centers are managed based on the number of patients who identify as needing care, it is important that we understand:

• How many patients to expect
• The type of visit each patient is requesting (i.e. injury visit versus COVID testing)
• If the patient is experiencing symptoms requiring emergent attention


Please register each person (spouses, friends, children) who will be receiving care at ModernMD for the virtual waitlist of your choice individually.

ui accordion buttonui accordion buttonui accordion buttonui accordion buttonHow long can I expect to wait?

While wait-times vary depending on a variety of factors, to estimate your wait, we recommend that you assume one hour of waiting time for every ten patients ahead of you in line.

For example, if you are number 21 in line, your estimated wait is likely to be approximately two hours.

However, please note that elderly, disabled, injured and emergently ill patients will be taken ahead as needed, regardless of their # in line, which may extend this estimated wait time.

We recommend you keep an eye on your spot in line via the link in your confirmation text and have your phone handy for the duration of your waiting period.

ui accordion buttonui accordion buttonui accordion buttonui accordion buttonI registered for the virtual waitlist, but did not receive a text confirmation. What do I do?

If you completed the virtual waitlist process but did not receive a text confirming your sign up immediately afterward, your phone carrier may be blocking the message from delivering to protect you from spam. Please call the location at which you registered. Our phone numbers are:

Bed – Stuy – 646.604.8130
Bushwick – 646.604.8160
City Line – 646.604.8180
Crown Heights – 646.604.8150
Flatbush - 646.604.8140
S.E Williamsburg – 646.604.8120
Woodhaven – 646.604.8170


If your confirmation text shows as undelivered, our team will attempt to reach you via phone call.

ui accordion buttonui accordion buttonui accordion buttonui accordion buttonI tried to register for ModernMD’s virtual waitlist, but it is closed. What does this mean?

To ensure we provide each of our patients with exceptional care, our center’s waitlists are closed when the number of patients registered for a spot equates to the number of patients we can treat during that specific day’s operating hours. This means that additional patients will be unable to register for a spot in line that day.

ui accordion buttonui accordion buttonui accordion buttonui accordion buttonWhat do I do if the virtual waitlist at the ModernMD closest to me is closed?

If the virtual waitlist at the ModernMD center you’d like to visit is closed for the remainder of the day, we encourage you to:

• Text the virtual waitlist number for an alternative ModernMD location
• Prepare to text your preferred center’s virtual waitlist number first thing the following day (8:00am on weekdays, 8:30am on weekends)