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happy modern md employee
happy modern md employee
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Careers

Join the ModernMD family!

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Interested in contributing your expertise, enthusiasm and commitment to excellence?

If you would like to grow professionally while making a positive impact on the health of the communities we serve, then apply to the ModernMD team!

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Careers

Open a new chapter in your life

Lines Between Sections Of Text

Interested in contributing your expertise, enthusiasm and commitment to excellence?

If you would like to grow professionally while making a positive impact on the health of the communities we serve, then apply to the ModernMD team!

Nurse Reviewing Blood Samples

Open positions

ui accordion buttonui accordion buttonui accordion buttonui accordion buttonMedical Assistants

Primary Purpose:

The Medical Assistant performs a variety of clinical duties under the direction of a physician or physician extender to provide clinical support to our physicians, along with performing patient care administrative duties necessary to deliver quality patient care; being responsible for and ensuring overall satisfaction of the patient experience.


Essential Job Duties as Medical Assistant (Approx. 95% of time):

  1. Obtain vital signs, height, weight and document information into our EMR.
  2. Perform phlebotomy, complete appropriate laboratory forms and/or entry ordered laboratory services into the computer.
  3. Accurately labels specimen with patient data.
  4. Retrieve laboratory and ancillary test results from the computer, email or fax reports.
  5. Perform EKG and audio-visual testing and conduct tests (Urinalysis, Rapid Strep/Flu, Glucose (finger), mono, plinting/strapping, etc.).
  6. Assist on procedures including the setup and processing of equipment.
  7. Discharge patients from room with instructions.
  8. Perform vitals, specimen collections, health assessments and follow-up for patients.
  9. Ensure patient flow is speedy and organized.

Essential Job Duties as Center Operations (Approx. 5% of time):

  1. Take inventory supplies, replenish supplies when received.
  2. Follow opening, daily, down-time and closing procedures as per the MA Training Manual.

Education, Competencies, and Experience:

  1. High school diploma (or equivalency)
  2. Graduate from an accredited Medical Assistants program licensed by NYS Department of Education.
  3. Minimum of two years’ experience in a healthcare environment, a plus; education may substitute for experience
  4. Strong knowledge of all job-related functions.
  5. Direct patient care experience, 2 years’ experience preferred.
  6. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment
  7. An effective independent worker, with the ability to also work with and through others
  8. Excellent execution in an autonomous and sometimes ambiguous environment
  9. Professional demeanor and proven ability to deliver results on deadline-driven projects
  10. Strong written and verbal communication skills. Excellent interpersonal, communication and diplomacy skills; the ability to interact effectively in person and in writing with people of various professional and cultural backgrounds; prior exposure to a diverse, multi-cultural work environment desirable.
  11. Strong attention to detail, while maintaining a high level of organization
  12. Ability to work in a varying schedule including nights, early mornings, weekends and holidays. High level of professionalism, especially in maintaining discretion in confidential situations.
  13. Able to adapt to different physician’s styles and needs

Physical Demands: Occasional (0-40%) / Frequent (41-71%) / Constant (72-100%)

  • Frequent travel (within Brooklyn and Manhattan) which may require walking distances, lifting and carrying luggage and boxes (>25bs)
  • Frequent lifting, bending, pulling, collating, and filing, some of which could be heavy (>15lbs).
  • Constant computer work which may require repetitive motion, prolonged periods of sitting and sustained visual and mental applications and demands.


This job description is intended to convey information essential to understand the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the positions.

ModernMD maintains a strong policy of equal opportunity in employment. It is our objective to recruit, hire, and retain the most qualified individuals without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations. APPLY NOW

ui accordion buttonui accordion buttonui accordion buttonui accordion buttonMedical Scribe (MD)

Primary Purpose:

As a Medical Scribe, you will perform a variety of clinical and clerical duties under the direction of a physician or physician extender to provide clinical support to our physicians, along with performing patient care administrative duties necessary to deliver quality patient care; being responsible for and ensuring overall satisfaction of the patient experience.

Additionally, when not performing the duties of a Medical Scribe you will be responsible for acting as a medical assistant.


Essential Job Duties as Medical Scribe (Approx. 70% of time):

  1. Work closely with our physicians to document patient care in our EMR system.
  2. Assist the physician with basic patient care and the setting-up of medical procedures.
  3. Assist the physician with diagnostic test ordering.
  4. Under physician guidance, communicate with our patients, center staff, pharmacies, and labs.
  5. Assists with the training and developing of new and current staff.

Essential Job Duties as Medical Assistant (Approx. 20% of time):

  1. Obtain vital signs, height, weight and document information into our EMR.
  2. Performs phlebotomy, complete appropriate laboratory forms and/or entry ordered laboratory services into the computer.
  3. Accurately labels specimen with patient data.
  4. Retrieves laboratory and ancillary test results from the computer, email or fax reports.
  5. Performs EKG and audio-visual testing and conduct tests (Urinalysis, Rapid Strep/Flu, Glucose (finger), mono, splinting/strapping, etc.).
  6. Performs vitals, specimen collections, health assessments and follow-up for patients/customers.
  7. Assist on procedures including the setup and processing of equipment.

Essential Job Duties as Center Administration (Approx. 10% of time):

  1. Ensure patient flow is speedy and organized.
  2. Provides excellent customer service to MMD’s patients.

Education, Competencies, and Experience:

  1. College degree (non-match MD) [Minimum required]
  2. Completed coursework in Anatomy, Physiology and/or Medical Terminology [Preferred]
  3. Minimum of one-year experience in a healthcare environment, a plus; education may substitute for experience
  4. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment
  5. Exceptional bedside manner
  6. Able to adapt to different physician’s styles and needs
  7. Willingness to work cross-functionally when needed and offer help without being asked; team player
  8. An effective independent worker, with the ability to also work with and through others
  9. Excellent execution in an autonomous and sometimes ambiguous environment
  10. Professional demeanor and proven ability to deliver results on deadline-driven projects
  11. Strong written and verbal communication skills. Excellent interpersonal, communication and diplomacy skills; the ability to interact effectively in person and in writing with people of various professional and cultural backgrounds; prior exposure to a diverse, multi-cultural work environment desirable
  12. Strong attention to detail, while maintaining a high level of organization
  13. Ability to work in a varying schedule including nights, early mornings, weekends and holidays
  14. High level of professionalism, especially in maintaining discretion in confidential situations
  15. Fluent in Arabic, Bengali, Creole, French, Hindi, or Spanish is a plus.

Licenses: Phlebotomy license [preferred]

Physical Demands: Occasional (0-40%) / Frequent (41-71%) / Constant (72-100%)

  • Constant computer work which may require repetitive motion, prolonged periods of sitting and sustained visual and mental applications and demands
  • Frequent lifting, bending, pulling, collating, and filing, some of which could be heavy (>15lbs)
  • Frequent travel within Brooklyn which may require walking distances, lifting and carrying luggage and boxes (>25bs)


This job description is intended to convey information essential to understand the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the positions.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT


ModernMD maintains a strong policy of equal opportunity in employment. It is our objective to recruit, hire, and retain the most qualified individuals without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations. APPLY NOW

ui accordion buttonui accordion buttonui accordion buttonui accordion buttonMedical Scribe (non-MD)

Primary Purpose:

As a Medical Scribe (non-MD) you will perform a variety of clinical and clerical duties under the direction of a physician or physician extender to provide clinical support to our physicians, along with performing patient care administrative duties necessary to deliver quality patient care; being responsible for and ensuring overall satisfaction of the patient experience.

Additionally, when not performing the duties of a Medical Scribe (non-MD) you will be responsible for acting as a medical assistant.


Essential Job Duties as Medical Scribe (Approx. 70% of time):

  1. Work closely with our physicians to document patient care in our EMR system.
  2. Assist the physician with basic patient care and the setting-up of medical procedures.
  3. Assist the physician with diagnostic test ordering.
  4. Under physician guidance, communicate with our patients, center staff, pharmacies, and labs.
  5. Assists with the training and developing of new and current staff.

Essential Job Duties as Medical Assistant (Approx. 20% of time):

  1. Obtain vital signs, height, weight and document information into our EMR.
  2. Perform phlebotomy, complete appropriate laboratory forms and/or entry ordered laboratory services into the computer. Accurately labels specimen with patient data.
  3. Accurately labels specimen with patient data.
  4. Retrieves laboratory and ancillary test results from the computer, email or fax reports.
  5. Performs EKG and audio-visual testing and conduct tests. (Urinalysis, Rapid Strep/Flu, Glucose (finger), mono, splinting/strapping, etc.)
  6. Performs vitals, specimen collections, health assessments and follow-up for patients/customers.

Essential Job Duties as Center Administration (Approx. 10% of time):

  1. Ensures patient flow is speedy and organized.
  2. Provides excellent customer service to MMD’s patients.

Education, Competencies, and Experience:

  1. High school diploma (or equivalency) [Minimum required]
  2. Minimum of one-year experience in a healthcare environment, a plus; education may substitute for experience
  3. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment
  4. Exceptional bedside manner
  5. Highly organized and enthusiastic
  6. Able to adapt to different physician’s styles and needs
  7. Willingness to work cross-functionally when needed and offer help without being asked; team player
  8. An effective independent worker, with the ability to also work with and through others
  9. Excellent execution in an autonomous and sometimes ambiguous environment
  10. Professional demeanor and proven ability to deliver results on deadline-driven projects
  11. Strong written and verbal communication skills. Excellent interpersonal, communication and diplomacy skills; the ability to interact effectively in person and in writing with people of various professional and cultural backgrounds; prior exposure to a diverse, multi-cultural work environment desirable
  12. Strong attention to detail, while maintaining a high level of organization
  13. Ability to work in a varying schedule including nights, early mornings, weekends and holidays
  14. High level of professionalism, especially in maintaining discretion in confidential situations

Licenses: Phlebotomy license [preferred]

Physical Demands: Occasional (0-40%) / Frequent (41-71%) / Constant (72-100%)

  • Constant computer work which may require repetitive motion, prolonged periods of sitting and sustained visual and mental applications and demands
  • Frequent lifting, bending, pulling, collating, and filing, some of which could be heavy (>15lbs)
  • Frequent travel within Brooklyn which may require walking distances, lifting and carrying luggage and boxes (>25bs)


This job description is intended to convey information essential to understand the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the positions.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT


ModernMD maintains a strong policy of equal opportunity in employment. It is our objective to recruit, hire, and retain the most qualified individuals without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations. APPLY NOW

ui accordion buttonui accordion buttonui accordion buttonui accordion buttonPatient Care Coordinators

Primary Purpose:

The Patient Care Coordinator (PCC) will greet patients, perform patient registration, use of electronic health record system, scan and update electronic medical records, handle phone calls, process medical insurance and verify patient insurance coverage eligibility, collect co- payments and deductibles and make deposits. The PCC also assists with rooming patients, collecting patient vitals, patient post visit calls and help the clinical staff as necessary.


Essential Job Duties as Patient Care Coordinator (Approx. 98% of time):

  1. Responsible for maintaining the continuity of patient flow, provides a safe environment for patients, staff and visitors
  2. Coordinates entire intake process as necessary with referral sources, patients, and internal team members
  3. Completes fees and services appropriately on new admissions, changes, or additions to therapy on ongoing patients
  4. Effectively communicates referrals and patient information to all departments
  5. Contributes to and supports the mission, vision and values of the department and organizations
  6. Assists with the development of policies and procedures for the department
  7. Performs various receptionist duties and maintains reception area
  8. Responds to and resolves patient questions and issues, as needed
  9. Schedules and confirms patient’s appointments
  10. Collects, verifies and records demographic, insurance and referral information
  11. Collects, records and receipts of outstanding money
  12. Answers, screens, routes telephone calls; takes and delivers messages
  13. Assists with the training and developing of new and current staff.

Essential Job Duties as Center Operations (Approx. 2% of time):

  1. Assists with the development of Patient Care Coordinator training manual.
  2. Provide excellent customer service to MMD’s patients.

Education, Competencies, and Experience:

  1. High school diploma (or equivalency)
  2. Strong customer/patient relationship skills in order to provide an exceptional level of patient care
  3. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment
  4. An effective independent worker, with the ability to also work with and through others
  5. Excellent execution in an autonomous and sometimes ambiguous environment
  6. Professional demeanor and proven ability to deliver results on deadline-driven projects
  7. Excellent interpersonal, communication and diplomacy skills; the ability to interact effectively in person and in writing with people of various professional and cultural backgrounds; prior exposure to a diverse, multi-cultural work environment desirable.
  8. Strong attention to detail, while maintaining a high level of organization.
  9. Ability to work in a varying schedule including nights, early mornings, weekends and holidays.
  10. High level of professionalism, especially in maintaining discretion in confidential situations.
  11. Fluent in Arabic, Bengali, Creole, French, Hindi or Spanish is a plus.


LICENSES:

Licenses as required.

Physical Demands: Occasional (0-40%) / Frequent (41-71%) / Constant (72-100%)

  • Frequent travel (within Brooklyn and Manhattan) which may require walking distances, lifting and carrying luggage and boxes (>25bs)
  • Frequent lifting, bending, pulling, collating, and filing, some of which could be heavy (>15lbs).
  • Constant computer work which may require repetitive motion, prolonged periods of sitting and sustained visual and mental applications and demands.


EQUAL EMPLOYMENT OPPORTUNITY STATEMENT



This job description is intended to convey information essential to understand the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the positions.

ModernMD maintains a strong policy of equal opportunity in employment. It is our objective to recruit, hire, and retain the most qualified individuals without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations. APPLY NOW

ui accordion buttonui accordion buttonui accordion buttonui accordion buttonBrand Engagement Manager

Primary Purpose:

As ModernMD’s Brand Engagement Manager, you are responsible for growing brand awareness & consumer brand affinity to drive ModernMD’s patient visit volume utilizing both on-the-ground & digital tactics.

As our primary spokesperson and community influencer, the Brand Engagement Manager is tasked with driving growth through community stakeholder relationship building, strategic partnership development, local outreach & event organization. To support our online engagement initiative, the Brand Engagement Manager is tasked with working alongside marketing leadership to enhance the organization’s online presence, reputation & consumer engagement strategy.


Essential Job Duties for Online Engagement (Approx. 40% of time):

  1. Develop & execute on strategic social media content calendar
  2. Collaborate with Marketing leadership to storyboard & execute on content development, including photography & videography.
  3. Oversee online reputation platforms, engaging as required.
  4. Promote online patient engagement through strategic campaigns.
  5. Assist in addressing patient inquiries submitted through online channels.

Essential Job Duties for Relationship Building & Community Engagement (Approx. 30% of time):

  1. Identify local stakeholders, develop target lists and build reciprocal referral relationships with community-based organizations, non-profits & employers.
  2. Organize sponsorship arrangements & co-branding opportunities.
  3. Execute on health education & stakeholder information sessions.
  4. Represent ModernMD at community meetings and coalitions.
  5. Supervise ModernMD’s full-time Engagement & Event Coordinator

Essential Job Duties for Event Organizing & RM Engagement (Approx. 20% of time):

  1. Source event opportunities and populate annual event calendar
  2. Work with Regional Managers (RM) to secure and schedule event staffing and assist them with their own regional branding responsibilities.
  3. Identify required event materials & delegate material preparation.
  4. Oversee delegated event preparation and execution.
  5. Attend events on an as needed basis.

Essential Job Duties for Documentation, Analysis and Adjustments (Approx. 10% of time):

  1. Document all stakeholder & event activities in SF.com.
  2. Implement and execute on branding strategic initiatives based on reviewing and analyzing organizational and marketing reports.

Education, Competencies, and Experience:

  1. Bachelor's degree (marketing, business administration, or other relevant discipline preferred). Experience may substitute for degree.
  2. 3-5 years of experience in relationship development, account management, event planning, social media management and/or customer retention.
  3. 1-2 years of experience in social media content production & platform management.
  4. Extroverted personality with excellent interpersonal, (written & verbal) communication and diplomacy skills; the ability to interact effectively with people of various professional and cultural backgrounds; prior exposure to a diverse, multi-cultural work environment desirable
  5. Ability to work independently, with and through others in an ambiguous, fast paced environment.
  6. Ability to develop detailed plans autonomously & document progress.
  7. Strong analytical reasoning, data comprehension & project management skills.
  8. Strong Microsoft Office Suite skills including word, excel, outlook & PowerPoint.
  9. Ability to conduct work flexible schedule/occasional weekend hours.
  10. Healthcare experience preferred.

Licenses:

  • Licenses as required


Physical Demands: Occasional (0-40%) / Frequent (41-71%) / Constant (72-100%)

  • Constant field work, which requires significant travel by public transportation, walking & ability to carry collateral (>5lbs).
  • Constant computer work which may require repetitive motion, prolonged periods of sitting and sustained visual and mental applications and demands.
  • Occasional lifting, bending, pulling, and organizing of event materials, some of which could be heavy (>10 lbs).


This job description is intended to convey information essential to understand the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the positions.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

ModernMD maintains a strong policy of equal opportunity in employment. It is our objective to recruit, hire, and retain the most qualified individuals without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations. APPLY NOW

ui accordion buttonui accordion buttonui accordion buttonui accordion buttonExecutive Assistant to the CEO

Primary Purpose:

The Executive Assistant to the CEO is responsible for performing administrative office duties that assist the CEO in his daily responsibilities. This position will manage the CEO’s calendar, setup meetings, prepare meeting agendas, edit documents and presentations for the CEO and executive leadership team.

Essential Job Duties:

Primarily accountable for specific functions and results. List by order of importance in descending order. Not exhaustive and subject to change as necessary.

Executive Support to the CEO (Approx. 95% of time):

  • Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.
  • Conserves executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; and initiating telecommunications.
  • Prepares reports by collecting and analyzing information.
  • Responds to and resolves administrative inquiries and questions.
  • Coordinates and schedules travel, meetings, and appointments for the CEO.
  • Prepares agendas and schedules for meetings.
  • Records and distributes minutes or other records for meetings.
  • Provides historical reference by developing and utilizing filing and retrieval systems and recording meeting discussions.
  • Performs other related duties as assigned.


Office Management (Approx. 5% of time)

  1. Provides historical reference by developing and utilizing filing and retrieval systems and recording meeting discussions.
  2. Maintains office supplies and coordinates maintenance of office equipment.
  3. Assist with special projects as needed.
 

Education, Competencies, and Experience:

  1. High school diploma or equivalent is required, college degree preferred.
  2. Minimum of two years’ experience in a healthcare environment a plus. Education may substitute for experience.
  3. Minimum of three years’ experience as an Administrative/Executive Assistant preferred, a paralegal background is a plus.
  4. Strong proficiency in Excel and other Office tools.
  5. Ability to work effectively with multiple managers and key stakeholders in a fast- paced environment.
  6. An effective independent worker, with the ability to also work with and through others.
  7. Excellent execution in an autonomous and sometimes ambiguous environment.
  8. Professional demeanor and proven ability to deliver results on deadline-driven projects.
  9. Excellent interpersonal, communication and diplomacy skills; the ability to interact effectively in person and in writing with people of various professional and cultural backgrounds; prior exposure to a diverse, multi-cultural work environment desirable.
  10. Strong attention to detail, while maintaining a high level of organization.
  11. Ability to work in a varying schedule occasionally including nights, early mornings, weekends and holidays.
  12. High level of professionalism, especially in maintaining discretion in confidential situations.
Licenses: Licenses as required

Physical Demands: Occasional (0-40%) / Frequent (41-71%) / Constant (72-100%)

  • Constant computer work which may require repetitive motion, prolonged periods of sitting and sustained visual and mental applications and demands.
  • Occasional lifting, bending, pulling, collating, and filing, some of which could be heavy (>10 lbs).
This job description is intended to convey information essential to understand the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the positions.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

ModernMD maintains a strong policy of equal opportunity in employment. It is our objective to recruit, hire, and retain the most qualified individuals without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations. APPLY NOW

ui accordion buttonui accordion buttonui accordion buttonui accordion buttonManager, Clinical Quality

Primary Purpose:

Working under established guidelines and collaboratively with our Chief Medical Officer, the Manager, Clinical Quality will help to ensure the highest quality medical standards by ensuring compliance with company best practices, clinical guidelines and regulatory quality safety requirements; disseminate information in order to advance care and design/recommend process improvements. All duties and responsibilities are to be performed in compliance with all regulatory guidelines.

Essential Job Duties:

Primarily accountable for specific functions and results. List by order of importance in descending order. Not exhaustive and subject to change as necessary.

Clinical Quality (Approx. 70% of time):

  • Responsible for implementing, overseeing and ensuring procedures are being followed regarding safety, quality, and best practice standard of care, ensuring team member and patient safety while making sure a highly efficient workflow and patient throughput to drive an outstanding patient experience.
  • Be the point of contact and knowledge base for new rules, regulations and laws that affect clinical operations, i.e., COVID.
  • Work closely with our hospital partner, which performs our provider quality chart audits, to ensure timely delivery of charts for auditing and audit results are received by company for quarterly board meetings.
  • Responsible for overseeing the company’s safety program and all required center postings.
  • Work collaboratively with the Medical Director to assist in communicating new protocols and preparing for the monthly Medical Director Meeting – present to senior leadership.
  • Work collaboratively with the Regional Managers to ensure the front office and back office are coordinating, collaborating and ensuring the best patient experience.
  • Review Patient Complaints related to clinical quality of care issues and discuss with management for successful resolution and follow-up.


Compliance & Accreditation (Approx. 30% of time)

  1. Responsible for all regulatory compliance, applications and certificates to ensure the company is compliant with the laws, i.e., x-ray applications & renewals; CLIA applications & renewals, etc.
  2. Ensure the company maintains urgent care accreditation and accreditation renewal.
  3. Assist in preparing the quarterly Quality, Compliance & Safety board presentation; attending the quarterly meeting.
  4. Partner with the Operations and People Operations teams to develop training to ensure that MMD’s team is following best practices and compliance protocols.
  5. Ensure accurate training on BLS, Emergency Care, CLIA testing across the company.
  6. Train MMD’s Medical Scribes on their role and responsibilities.
 

Education, Competencies, and Experience:

  1. Registered Nurse, Bachelor of Science in Nursing, MD or completion of medical school
  2. At least three (3) years of clinical experience, and a minimum of two (2) years in clinical management preferred.
  3. Ability to work effectively with multiple managers and key stakeholders in a fast- paced environment.
  4. Experience in organizational quality improvement and training.
  5. Ability to display high degree of inspiration for team members to retain focus of providing highest levels of patient satisfaction.
  6. Displays a professional, approachable and selfless demeanor.
  7. Excellent communication and interpersonal skills.
  8. High integrity, optimistic and collaborative.
  9. Goal oriented and able to articulate an entrepreneurial vision.
  10. High energy and strong work ethic, well organized and a strong communicator.
  11. An effective independent worker, with the ability to also work with and through others.
  12. Excellent execution in an autonomous and sometimes ambiguous environment.
  13. Professional demeanor and proven ability to deliver results on deadline-driven projects.
  14. Strong written and verbal communication skills. Excellent interpersonal, communication and diplomacy skills; the ability to interact effectively in person and in writing with people of various professional and cultural backgrounds; prior exposure to a diverse, multi-cultural work environment desirable.
  15. Strong attention to detail, while maintaining a high level of organization.
  16. Ability to work in a varying schedule including nights, early mornings, weekends and holidays. High level of professionalism, especially in maintaining discretion in confidential situations.
Licenses: Licenses as required

Physical Demands: Occasional (0-40%) / Frequent (41-71%) / Constant (72-100%)

  • Constant computer work which may require repetitive motion, prolonged periods of sitting and sustained visual and mental applications and demands.
  • Occasional lifting, bending, pulling, collating, and filing, some of which could be heavy (>10 lbs).
This job description is intended to convey information essential to understand the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the positions.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

ModernMD maintains a strong policy of equal opportunity in employment. It is our objective to recruit, hire, and retain the most qualified individuals without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations. APPLY NOW

ui accordion buttonui accordion buttonui accordion buttonui accordion buttonPhysicians

Are you a Board Certified Emergency or Family Medicine MD/DO, NP or PA comfortable with treating both pediatric and adult patients? Do you thrive in a fast-paced environment, pride yourself on patient satisfaction and consider yourself an excellent communicator? We’d love to hear from you! APPLY NOW

ui accordion buttonui accordion buttonui accordion buttonui accordion buttonRadiologic Technologist

Primary Purpose:

Following our safety guidelines, working within our company best practice standards and living our company values and culture, as a NY licensed radiologic technologist, you will be responsible for all radiological services as well as other clinical services, while working in conjunction with providers, clinical and office staff.

Primarily accountable for specific functions and results. List by order of importance in descending order. Not exhaustive and subject to change as necessary.


Essential Job Duties as Medical Assistant/ Patient Care Coordinator (Approx. 70% of time):

  1. Perform clinical duties such as assessing, screening the patient; taking patient vitals and patient history; and assisting the provider.
  2. Retrieve laboratory and ancillary test results from the computer, email or fax reports
  3. Perform EKG, audio-visual testing and conduct tests (Urinalysis, Rapid Strep/Flu, Glucose (finger), mono, splinting/strapping, etc.)
  4. Assist on procedures including the setup and processing of equipment
  5. Scribe for the physician, as needed
  6. Perform vitals, specimen collections, health assessments and follow-up for patients/customers
  7. Assist with the training and developing of new and current staff.

Essential Job Duties as Radiologic Technology (Approx. 20% of time):

  1. Prepare patients for radiological procedures
  2. Perform various x-ray exams in accordance with established standard procedures while practicing radiation safety precautions
  3. Prepare and send over-reads as well as reporting over-read results to our providers
  4. Retrieve and archive radiographic reports
  5. Maintain radiology equipment in good working order
  6. Maintain X-Ray logs as applicable

Essential Job Duties as Center Organization (Approx. 10% of time):

  1. Ensure compliance with applicable laws, rules and regulations
  2. Discharge patients from room with instructions
  3. Ensure patient flow is speedy and organized
  4. Assist with overall improvement and expansion of ModernMD’s brand and organizational growth
  5. Provide excellent customer service to ModernMD’s patients

Education, Competencies, and Experience:

  1. Graduate of a Radiologic Technology program (Recent graduates are welcomed to apply)
  2. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment
  3. An effective independent worker, with the ability to also work with and through others
  4. Excellent execution in an autonomous and sometimes ambiguous environment
  5. Professional demeanor and proven ability to deliver results on deadline-driven projects
  6. Strong written and verbal communication skills. Excellent interpersonal, communication and diplomacy skills; the ability to interact effectively in person and in writing with people of various professional and cultural backgrounds; prior exposure to a diverse, multi-cultural work environment desirable
  7. Strong attention to detail, while maintaining a high level of organization
  8. Ability to work in a varying schedule including nights, early mornings, weekends and holidays
  9. High level of professionalism, especially in maintaining discretion in confidential situations

Certificates:

  • American Registry of Radiologic Technologists
  • New York State Department of Health Radiologic Technologist License


Physical Demands: Occasional (0-40%) / Frequent (41-71%) / Constant (72-100%)

  • Frequent travel (within Brooklyn and Manhattan) which may require walking distances, lifting and carrying luggage and boxes (>25bs)
  • Frequent bending, pulling, lifting or moving patients in excess of 100lbs with or without the use of assistive devices
  • Constant computer work which may require repetitive motion, prolonged periods of sitting and sustained visual and mental applications and demands


This job description is intended to convey information essential to understand the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the positions.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

ModernMD maintains a strong policy of equal opportunity in employment. It is our objective to recruit, hire, and retain the most qualified individuals without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations. APPLY NOW

ui accordion buttonui accordion buttonui accordion buttonui accordion buttonRegional Manager

Primary Purpose:

The Regional Manager is responsible for managing, overseeing and ensuring the successful administrative, financial and operational aspects of their site. This includes the development of talent, facilities management at sites, and assistance in the expansion of the ModernMD Urgent Care brand.

Essential Job Duties:

Primarily accountable for specific functions and results. List by order of importance in descending order.  
Not exhaustive and subject to change as necessary.

Center Management (Approx. 55% of time):

  • Ensure all centers in your region are appropriately staffed each day
  • Rotate among centers of responsibility, focusing your time at one center each day:
  • Coordinate priorities with each center’s Team Lead
  • Monitor patient throughout and efficient workflows through consistent execution by center team members.
  • Ensure all MMD protocols are being followed, including technical and behavioral aspects
  • Make sure each center has appropriate levels of supplies
  • Have one-on-one conversations with each provider and staff member each day to identify issues.
  • Confirm the safety, cleanliness and orderly appearance of the center.
  • Responsible for driving patient retention & family/friend referral new visits by identify performance improvement opportunities, design and execute plans to increase these visit volumes.
  • Partner and manage all vendor relationships for sites.
  • Create, design and manage employee engagement events that foster an inclusive and positive work environment with the VP, People Operations
  • Serve as backup when the other Regional Managers are out of the office.


Staff Development (Approx. 25% of time)

  1. Work closely with People Ops regarding the recruitment, onboarding, training and retention of center team members.
  2. Manage team member performance issues within the center.
  3. Collaboratively with People Ops regarding Organizational Development, drive the learning, development plans and performance reviews for team leads and center staff.
 

Enterprise Development/Expansion (Approx. 20% of time):

  1. Assist senior leadership in administrative and operational responsibilities.
  2. Monitor and evaluate the financial trends and breakdowns of centers in conjunction with the VP of Finance.
  3. Collaborate with senior leadership regarding new center expansion and special projects.
  4. Responsible for all center-based reporting as it relates to back office and front office duties - visit volume, lab, medical supplies, etc
 

Education, Competencies, and Experience:

  1. Bachelor’s degree preferred (relevant experience may substitute for educational requirement)
  2. Minimum of three years’ experience in a healthcare environment, a plus (education may substitute for experience).
  3. Minimum of four years’ management experience preferred
  4. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment.
  5. An effective independent worker, with the ability to also work with and through others.
  6. Excellent execution in an autonomous and sometimes ambiguous environment.
  7. Professional demeanor and proven ability to deliver results on deadline-driven projects.
  8. Strong written and verbal communication skills. Excellent interpersonal, communication and diplomacy skills; the ability to interact effectively in person and in writing with people of various professional and cultural backgrounds; prior exposure to a diverse, multi-cultural work environment desirable.
  9. Strong attention to detail, while maintaining a high level of organization.
  10. Ability to work in a varying schedule (including nights, early mornings, weekends and holidays if an emergency arises.)
  11. High level of professionalism, especially in maintaining discretion in confidential situations.
Licenses: Licenses as required

Physical Demands: Occasional (0-40%) / Frequent (41-71%) / Constant (72-100%)

  • Constant computer work which may require repetitive motion, prolonged periods of sitting and sustained visual and mental applications and demands.
  • Frequent travel (within Brooklyn and Manhattan) which may require walking distances, lifting and carrying luggage and boxes (>25bs).
  • Frequent lifting, bending, pulling, collating, and filing, some of which could be heavy (>15lbs).
This job description is intended to convey information essential to understand the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the positions.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

ModernMD maintains a strong policy of equal opportunity in employment. It is our objective to recruit, hire, and retain the most qualified individuals without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations. APPLY NOW

ui accordion buttonui accordion buttonui accordion buttonui accordion buttonSenior Financial Analyst

Primary Purpose:

The Senior Financial Analyst is responsible for developing, implementing, managing and accessing the financial and reporting operations of the company. This position will have a diverse scope of responsibilities ranging from daily financial and analytical functions, to involvement with the annual operation plan, to board meeting preparation and investor facing information. The Senior Financial Analyst position reports directly to the VP of Finance & Administrative Services.

Essential Job Duties:

Primarily accountable for specific functions and results. List by order of importance in descending order. Not exhaustive and subject to change as necessary.

Finance (Approx. 60% of time):

  • Assist with the annual operating plan
  • Spearheading monthly and quarterly financial reports
  • Budget vs. Actual analysis, cash flow projections, analyzing business analytics and company performance including but not limited to revenue and expenses
  • Assist in the preparation of board materials, and investor facing information.
  • Assist in producing financial analysis, to manage the development of quarterly forecasts and supporting KPI data, produce monthly dashboards, along with ad-hoc analysis
  • Assist with the completion of the annual Financial Statement Audit.
  • Assist with the completion of year-end Tax reporting as required by the IRS (including Federal, SALT, state and local taxes, Partnership K-1 pass through filings). Be able to work with our external third-party tax advisors on all tax related filings.
  • Assist in supervising more junior members of the team, including staff accountants and RCM personnel.
  • Assist with the preparation of accurate and timely financial statements in accordance with our established reporting schedule and with U.S. GAAP (generally accepted accounting principals).
  • Oversee and manage the month-end close process, including monthly and quarterly balance sheet and income statement account reconciliations to ensure accurate reporting and ledger maintenance.
  • Analyze financial statements to explain monthly trends and identify budget to actual variances working with operations to understand key business trends.
  • Review various monthly reconciliations, including detailed reconciliations between the patient financial accounting systems and the Company’s bank accounts.
  • Identify opportunities for operational and/or cost savings and evaluate the financial impact and communicate such findings to Management.
  • Refine and improve on current Accounting and Financial reporting processes.
  • Support the revenue cycle management process, including analyses of payer mix and DSO, including cash collections, coding trends, and reviewing exception reporting.


Organizational Reporting (Approx. 40% of time)

  1. Complete special projects and ad hoc financial modeling/analysis as needed ( i.e. RVU, QCS) etc).
  2. Partner with the People Operations department to effectively manage the HRIS and Finance processes.
  3. Partner with Marketing and Business Development to analyze market, visit volume & consumer behavior trending.
  4. Create ad-hoc reports for Operations, as required by Senior Management.
 

Education, Competencies, and Experience:

  1. Bachelor’s degree in Accounting or Finance required, Master’s degree a plus.
  2. 2-3 years minimum of working experience in similar roles.
  3. Proficient in Microsoft Office tools with a mastery command of Excel.
  4. Strong attention to detail, while maintaining a high level of organization.
  5. Payroll experience is required.
  6. Ability to work effectively with multiple managers and key stakeholders in a fast- paced environment.
  7. An effective independent worker, with the ability to also work with and through others.
  8. Excellent execution in an autonomous and sometimes ambiguous environment.
  9. Professional demeanor and proven ability to deliver results on deadline-driven projects.
  10. Strong written and verbal communication skills. Excellent interpersonal, communication and diplomacy skills; the ability to interact effectively in person and in writing with people of various professional and cultural backgrounds; prior exposure to a diverse, multi-cultural work environment desirable.
  11. Ability to work in a varying schedule including nights, early mornings, weekends and holidays.
  12. High level of professionalism, especially in maintaining discretion in confidential situations.
Licenses: Licenses as required

Physical Demands: Occasional (0-40%) / Frequent (41-71%) / Constant (72-100%)

  • Constant computer work which may require repetitive motion, prolonged periods of sitting and sustained visual and mental applications and demands.
  • Occasional lifting, bending, pulling, collating, and filing, some of which could be heavy (>10 lbs).
This job description is intended to convey information essential to understand the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the positions.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

ModernMD maintains a strong policy of equal opportunity in employment. It is our objective to recruit, hire, and retain the most qualified individuals without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations. APPLY NOW

ui accordion buttonui accordion buttonui accordion buttonui accordion buttonStaff Accountant

Primary Purpose:

The Staff Accountant is responsible for the day to day Accounting functions of the Company including reviewing journal entries, processing vendor payables, processing payroll, compensation changes and benefit processing. Additionally, this role will assist the VP, Finance and Administration in managing the Company’s off-shore Accounting team to prepare month, quarter, and year-end financial statements. The Staff Accountant will also be involved in ad-hoc report requests.

Essential Job Duties:

Primarily accountable for specific functions and results. List by order of importance in descending order. Not exhaustive and subject to change as necessary.

Accounting & Payroll Services (Approx. 55% of time):

  • Manage accounts payables, acting as the first line of communication to vendors and resolving issues with vendors.
  • Perform biweekly payroll procedures, including the preparation, processing, reporting, and posting
  • Respond to Company payroll inquires and handling payroll related filings.
  • Review various monthly reconciliations, including detailed reconciliations between patient financial accounting systems and the Company’s bank account


Finance (FP&A) (Approx. 45% of time)

  1. Assist with the preparation of accurate and timely financial statements in accordance with our established reporting schedule and with U.S. GAAP
  2. Manage the month-end close process, including monthly and quarterly balance sheet and income statement account reconciliations to ensure accurate reporting and ledger maintenance.
  3. Identify opportunities for operational and/or cost savings and evaluate the financial impact and communicate such findings to Management.
  4. Refine and improve on current Accounting and Financial reporting processes.
 

Education, Competencies, and Experience:

  1. Associate’s degree in Accounting or Finance required, Bachelor degree preferred.
  2. 1-2 years minimum of working experience in similar roles
  3. Proficient in Microsoft Office tools with strong working knowledge in Excel.
  4. Strong attention to detail, while maintaining a high level of organization.
  5. Payroll experience is required.
  6. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment.
  7. An effective independent worker, with the ability to also work with and through others.
  8. Excellent execution in an autonomous and sometimes ambiguous environment.
  9. Professional demeanor and proven ability to deliver results on deadline-driven projects.
  10. Strong written and verbal communication skills. Excellent interpersonal, communication and diplomacy skills; the ability to interact effectively in person and in writing with people of various professional and cultural backgrounds; prior exposure to a diverse, multi-cultural work environment desirable.
  11. High level of professionalism, especially in maintaining discretion in confidential situations.
Licenses: Licenses as required

Physical Demands: Occasional (0-40%) / Frequent (41-71%) / Constant (72-100%)

  • Constant computer work which may require repetitive motion, prolonged periods of sitting and sustained visual and mental applications and demands.
  • Occasional lifting, bending, pulling, collating, and filing, some of which could be heavy (>10 lbs).
This job description is intended to convey information essential to understand the scope of the position. It is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the positions.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

ModernMD maintains a strong policy of equal opportunity in employment. It is our objective to recruit, hire, and retain the most qualified individuals without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations. APPLY NOW
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